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Contain & Protect

Incident Response – Assistance with Cyberattacks

The Incident Response Service provides a structured and coordinated response to IT security incidents. The aim is to minimise damage, restore normal operations as quickly as possible and prevent future incidents. Using the ‘Contain & Protect’ approach, our experts ensure an effective and sustainable solution to your security issues.

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Incident Response Service: Minimizing Damage, Ensuring Business Continuity

The Incident Response Service helps organisations affected by cyberattacks and IT security incidents to quickly minimise damage, analyse the causes and restore secure business operations. The service is relevant as soon as a security incident, a data breach or a potential data leak is detected or suspected.

TÜVIT handles incident triage, forensic analysis, evidence preservation and root cause analysis. Our experts develop specific measures for containment, eradication and recovery. In addition, we provide support with risk analyses, reporting obligations and communication with regulatory authorities, affected parties and other stakeholders. This helps to reduce downtime, consequential damage and compliance risks, and prevent future security incidents.

Who Should Consider the Incident Response Service?

  • Companies and organisations with business-critical IT
  • KRITIS operators and regulated organisations
  • Organisations following a cyber attack or where a security incident is suspected
  • Organisations with potential data leaks or data breaches
  • IT, security and SOC managers who require external specialists for analysis and containment
  • Data protection and compliance officers when reporting and information obligations need to be assessed
  • Management teams and crisis response teams who need to minimise the impact and quickly stabilise operations

What Are the Benefits of an Incident Response Service?

With the Incident Response Service, you retain control even during a security incident, minimise risks and lay the foundations for swift, sound decisions. Your benefits:

Staying Capable of Acting in an Emergency

With the Incident Response Service, you can minimise the impact of a security incident and lay the foundations for a rapid return to secure business operations. Please speak to our experts about this.

Incident Response Service Process

1

Assessment of the incident

TÜVIT assesses your security incident from both a technical and a legal perspective and determines the appropriate course of action. An interdisciplinary team analyses the incident, reviews the relevant reporting and disclosure requirements, and supports you in managing the situation going forward.

2

Support with communication

Our experts will support you in communicating with relevant stakeholders and regulatory authorities. We also assist data protection officers in reporting data breaches and notifying data subjects, whilst taking into account statutory and contractual obligations.

3

Preparation of risk analyses

We support you in carrying out and documenting risk analyses relating to IT security and data protection breaches. Further courses of action can be derived from this risk analysis.

4

Incident Triage

During incident triage, TÜVIT’s experts analyse the scale of the security incident, prioritise the affected systems and implement immediate containment measures. At the same time, we secure the relevant systems for further analysis, thereby laying the foundations for a targeted response to the incident.

5

Root cause analysis

Our TÜVIT experts analyse ransomware and malware, investigate attack vectors and potential data leaks, and assess data storage media, systems, logs and networks. In addition, TÜVIT examines data published on the (Dark) Web, thereby laying the foundations for targeted countermeasures.

6

Recommendations for troubleshooting and

Based on the root cause analysis, our experts develop an eradication plan to systematically remove threats. In this way, we help you to resolve the current incident effectively, close security gaps and reduce the risk of similar incidents occurring in the future.

The more quickly an incident is systematically categorised and contained, the more effectively damage can be limited and the ability to act safeguarded.
Christian Freckmann, TÜV Informationstechnik

Christian Freckmann

Head of Business Security & Privacy

Why TÜVIT?

When a security incident requires quick and sound decisions, you need a partner whose judgement you can rely on. TÜVIT combines independent IT security expertise with decades of experience, in-depth industry knowledge and recognised quality standards. This ensures you receive sound support for technical, organisational and regulatory issues.

Your Benefits with the Incident Response Service

Damage Control

Minimise the impact of security incidents on your business and protect your valuable resources. TÜVIT offers certified quality and reliability, so you can be confident that our solutions are developed and implemented in accordance with international standards.

Future-Proofing

Implement targeted measures and recommendations to proactively prevent future security incidents. With TÜVIT, you receive bespoke solutions tailored precisely to your specific needs. Our experts work closely with you to develop the best possible strategy for your situation.

Legal Certainty

Meet all data protection and compliance requirements with our professional support to avoid legal risks. TÜVIT utilises innovative technologies and methods to ensure that you always benefit from the latest advances in IT security and meet all legal requirements.

Frequently Asked Questions

Information about the Incident Response Service

An incident response service helps organisations to quickly analyse, contain and resolve IT security incidents. TÜVIT combines technical analysis with legal and organisational support to minimise damage and restore secure business operations.

An incident response service is required as soon as a cyber attack, a data breach, a potential data leak or any other IT security incident is detected or suspected. A structured response helps to determine the extent of the incident and to implement appropriate countermeasures.

Incident response begins with the assessment and triage of the security incident. Affected systems are prioritised and secured, immediate containment measures are implemented, and the causes, attack vectors and potential data breaches are then analysed.

TÜVIT analyses ransomware and malware, as well as potential attack vectors, and examines data storage media, systems, logs and networks. This enables the cause and scope of the attack to be identified, and targeted measures to eliminate the threat to be devised.

Yes. TÜVIT provides support in assessing statutory and contractual reporting and information obligations, as well as in communicating with regulatory authorities and relevant stakeholders. It also assists data protection officers in dealing with data breaches and notifying data subjects.

Based on the root cause analysis, TÜVIT develops specific recommendations and an eradication plan to eliminate the identified threats. This enables the identified vulnerabilities to be addressed and the risk of similar security incidents to be reduced.

We look forward to hearing from you!

Angela Lembcke, TÜV Informationstechnik

Angela Lembcke

Product Management & Sales